b'I have heard some the onboard concierge program was dissolved during the really good stories of COVID-19 pandemic.Sincethen,theyemploytwomarketingrepresentatives child meltdowns beingduring the season (May through October) who are shoreside in Hyannis. The representatives work the dock, ticket office curbed by a fresh, waiting area, and boarding lines. They began handing out the cards in earnest again this year. During the 2023 and 2024 friendly face with cardsseasons, Hy-Line Cruises also had a custom coloring book for kids which the reps could hand out. The coloring books were and coloring books. a wish list dream of mine for 15 years, noted Rich. BETSY RICH The marketing reps love having these extras to share with HY-LINE CRUISES customers.Richcommentedthatshedalsoventureto claim that the parents of the children receiving the cards and coloring books appreciate these small gestures. I have vessels traveling between these locationshand out theheard some really good stories of child meltdowns being cardstoguests.RichsaidtheteamatHy-LineCruis- curbed by a fresh, friendly face with cards and coloring espreferthepersonalapproachasopposedtohavingbooks, Rich said. She continued, and maybe some adult stacks of cards on display on counters. Unfortunately,meltdowns too.DOCK TO DOCK RELIABILITY HAS A NAME. EFFICIENCYITS KOHLER. Since 1922, captains, mariners and seafarers all over the worldFor global support please have trusted KOHLER marinecontact John McKinnon at generators to power their770-601-6880 or boats. When it comes to marineJohn.McKinnon@kohler.compower you can count on, countOur waterjets represent on Kohler. the pinnacle of all-roundoperational efficiency, agile manoeuvrability, for swift turnarounds, and durability.www.hamiltonjet.com29 NOVEMBER 2024'