b'Over time, weve allowed(DRBA) in North Cape May, N.J., developed their pro-FOGHORN FOCUS gram as a way to connect with their passengers, especially the captains to add children. Marketing and Community Relations Manager Michael J. Porch said that theyre always looking for ways their own style to their to make their cruises fun and memorable experiences. If we can put smiles on childrens faces during their time with portraits. Our guests us, were doing our job, he commented.have really enjoyed theseWhen they started the program, the cards featured only the captains, but over the years the program has been expanded personal touches! significantly. We now also have cards for each of our ves-sels, a series of Delaware Bay wildlife cards, said Porch. He MICHAEL J. PORCH explained that they even cards for DRBA police K-9s and CAPE MAY - LEWES FERRY their handlers. The team distributes the cards onboard the vessels, as well as to school and other groups who visit their landside facilities. The DRBA police also share their K-9 The captain cards are styled like baseball or other tradingcards at other Delaware River and Bay Authority facilities. cards. One side has a photo, and the flip side has interesting facts about the subject. The team at Cape May - Lewes Fer- In 2014, the operations management met to discuss ways ry (Ferry), part of the Delaware River and Bay Authoritythey could increase engagement with guests and improve VISUALS: CAPE MAY - LEWES FERRYFOGHORN 24'