33 MARCH 2026 During the Q&A session, an audience member noted the struggle his operations has had trying to make a connection with their local fire department. Despite repeated attempts, they’ve had no success and asked for advice. An approach Inman said they’ve taken is to remind fire departments of the unique situation of fighting a fire on a boat and that it is in their best interests to work with operators before an emergency occurs to protect the lives of the firefighters. He extended his earlier offer to try and help the operator make the connection in question. In addition to building relationships with the NTSB and fire departments and implementing an SMS, Inman stressed the importance of spokesperson guidance and company culture. In the event of an incident, he told attendees that it’s fine to say you’re sorry. He shared a quote from poet and civil rights activist Maya Angelou, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Having worked closely with the families of victims, he underscored the im- Inman stressed the importance of spokesperson guidance and company culture. In the event of an incident, he told attendees that it’s fine to say you’re sorry. Clockwise from top: Todd Inman spoke with Chad Barth and Captain Nate Handy, Holly Lewis with Fiesta Cruises and Blake Moore with Theralani Sailing Adventures asked questions during the Q&A; Dave Anderson with Fire Island Ferries tried on Inman’s NTSB jacket. Face tomorrow with confidence. For nearly a century, we’ve been a trusted insurance, risk management and consulting partner for businesses, communities and people around the globe. Customizing programs and solutions tailored to your needs. Damon L. Nasman Senior Vice President Marine Department, GGB, Gallagher D: (206) 262-6375 | C: (206) 850-1525 E: damon_nasman@ajg.com AJG.com | The Gallagher Way. Since 1927.
View this content as a flipbook by clicking here.