b'The bottom line is that ifyour ridership and your employees clearly and frequently. Mitigate risk by having a plan in place. The bottom line is you dont have a plan inthat if you dont have a plan in place, you are planning to place, you are planning tohave your operation fail.have your operation fail.yourservices.Contactyourridershipviasocialmedia, email blasts, your company website, and/or voice messag-ing to let them know that your services are up and running again. Continue monitoring these platforms and sharingAbout the Author updates as you return to service and making riders aware of any potential service disruptions. CAPTAINDAVE ANDERSONGENERAL MANAGER,DespitetheweatherscenarioandtheconditionsitmayFIRE ISLAND FERRIESbring, operational disruption will be a factor your teamDaveAndersonisthedirectorofoperationsandgeneral needs to prepare for. The first thing to break down in anymanager of Fire Island Ferries and is a former PVA president. extreme situation will be communication both internally and externally. Communicate your message and updates to 19 JUNE 2023'