b'With a good source training protocol, the bar is set and a baselineGuard-requireddrills,basicseamanship,watchkeeping,knotsor for your expectations. You can now pull the most important itemseven ticket taking if you like. If you have new equipment or vessel from your basic training for each employee QS into your refresher.controls, its critical that you provide the opportunity for familiarity The refresher will address the most important aspects of your initialwith the systems. Again, anything that you want to be certain your training protocols.employees are doing consistently should be in the refresher. Any task that can be risky or might require PPE I fi rmly believe that every departmentsuch as pumping out or fueling should should have a refresher including bar,Our greatest successALWAYSbeputinyourrefresher. deck, shore and management. A focusThis information keeps your employees on those tasks that have risk associatedhas been with securitysharp and ultimately creates a safer work withthemshouldbemadefi Inenvironment.Thisrefreshershouldberst.training. We were able to ourcase,therefresherisachecklistkept with your employee fi les to show the withsign-off ssimilartotheQS.reduce class time fromcompany is staying on top of training in Therefreshershouldreferenceyourtwo hours to 30 minutescase of an audit or investigation.existingprocedures.Whatsmore, auditing your refresher is important asby creating a returningThere are a myriad of other opportunities it may be the best way to assure yourforarefreshertobeusedwithyour employees are familiar and trained onemployee security class. team.Ourgreatestsuccesshasbeen changes in your operation. with security training. We were able to reduce class time from two hours to 30 Here, we insist that refresher training must be completed before aminutes by creating a returning employee security class. The refresher certain interval depending on the employees position. In most casesPowerPoint was made more relevant for returning employees and it is seven shifts. itassistedthemtokickstarttheirsecurityawarenessusingactual situations and landscape they endured. We do require the full two WHAT REFRESHER TRAINING SHOULD INCLUDEhours every fi ve years for every employee.AND WHYWhen planning your refresher training, think carefully about whatWhen creating your refresher course, try to make the information you need your employees to know about their jobs. The content ofrelevant and engaging. For example, our bag check refresher is just your refresher should include items like participating in the Coastenough to keep our dock attendants vigilant without boring them JUNE 2021 15 FOGHORN FOCUS: OPERATIONS'