b'Finally,refreshertrainingcanalsoidentifyandfi gapsinyourOrientation covers: ll training process, as well as re-qualify your employees and ensure your Updates to the employee handbookproduct is consistent for your guests.Mandatory state and federal required information, i.e. ADA, harassment policiesBUILDING EFFECTIVE REFRESHER TRAININGGuest services skills recapIn order to have a good training program, you need a solid foundation. Security and safetyThis starts with your existing training program, and then building Whats new or whats changedon that. The content for the refresher program should be pulled from your original training program and include the informationWeve found that having returning and current employees joining in that you believe is most important for your employees to know. Awith new hires during the annual orientation to off er added value. robust and consistent onboarding procedure is critical. No matterTheyveprovidedhelpfulfeedbackanddialog,whichhasbeen what department your new employee will work in, it all starts withespecially benefi cial during the question and answer segment.the onboarding. The fi rst step begins with the usual: completing required paperworkJob-specifi c training includes:anddrugtesting.Then,afterthenecessarypre-employment Department-specifi c job trainingpaperwork is complete, most companies off er an orientation. In our Tiered levels of trainingcase, we have Wendella 101,a precursor to orientation. This always Safety sensitive trainingoccurs on Day 1 for new employees. The information shared at Blended learning with LMS, OJT as well as classroom timeWendella 101 is only given to new hires and the information shared QS sign offpacket is the guide and document used to recordin that program would not be benefi cial for a crew refresher course.Go or no-go on probation period verifi cationWendella 101 consists of seven points: Returning employees skip this segment and move directly to theThe new employees story refresher training course. For new hires, however, its a good idea toWhos who in the company have a comprehensive advancement plan that allows new employeesA brief company history to gain additional training as they move up in the company.TheyExpectations of all employeesneed to know the way forward and how they will be measured.WeNonjob specifi c company information have found this to be useful for the deckhand position as we haveEmployee handbook many transient employees who are in college. For some, this is reallyQualifi cation standard document only a summer job. PRECISE 360 PROPULSION EXCEED GLOBAL EMISSIONS STANDARDS PLUS FULL AUXILIARY POWEROperate a lightweight vessel equipped with hybrid or electric engines. Reduce your operating and maintenance costs. Minimize your environmental impact. BUILD A CARBON FIBER FERRYTwin Disc Marine Control Drives (MCDs) allow variable propellerMARINE speedfrom full engine output to slower than engine idlewhileCONTROL splitting main engine power to drive FiFi pumps or other auxiliaryDRIVEequipment. The MCD-2000/4000/5000 series covers extended diesel power requirements from 1680 kW (2280 HP) to 5250 kW (7130 HP) with heat dissipation capabilities up to 450 kW (610 HP).And our Veth Z-drives provide 360 thrust for optimal vessel maneuverability and positioning.If you want the ultimate in slow-speed maneuverability, highly accurate positioning and simultaneous, full-firefighting capability, specify Twin Disc and Veth Propulsion on your next tug build.VETHFor expert engineering assistance to assure your optimal product specificationsZ-DRIVEand performance, contact Klaus@TwinDisc.com.Learn about Americas only carbon T- and K-Class ferry builder:www.ARCADIA-ALLIANCE.comJUNE 2021 13 FOGHORN FOCUS: OPERATIONS'