b'LETTER FROM THE PRESIDENTPVA Resources Are Available AT THE HELMas YOU REOPEN THIS YEARCOLLEEN STEPHENS // PRESIDENTOH, WHAT A YEAR!The April issue of FOGHORN in 2020 was about the impacts of the Security tools that will help you maintain and train staffon COVID-19 pandemic on our industry and communities.It was alsoyour Alternate Security Program. where it was fi rst written about.At that time none of us would have predicted that we would be spending more time completing local, state, Information to assist your teams in navigating the Americans and federal applications for grants and loans than we would spend onwith Disabilities Act. tasksconnectedtooperations.Wecouldneverhavedreamtthatthe impacts would be as large as they have been, in many situations causingYour PVA staffand Board are hearing from you that as you start to discuss us to reduce schedules or shutter operations to a point that we would beinsurance renewals for the year ahead, you are encountering turbulence releasing long-term employees that many of us considered family. when it comes to the time it is taking to renew, the ability to obtain excess coverage,andtheabilityavoiddrasticrate LOOKING FORWARDincreases.PVA is in communication with our Withspringarriving,vaccinationsgettingI think I speak for mostassociateinsurancebrokersandunderwriters into arms, and passengers starting to act onto obtain guidance for vessel members and to theirpent-updesiretotravelbyplanningof our vessel operatorsensurethattheyknowthestellarsafetyand and booking cruises instead of just dreaming,when I say that we arebusiness practices of PVA vessel members.the future for the PVAs vessel and associate members is slowly getting brighter.looking forward to theBUILDING FOR THE FUTUREThe recovery for each PVA member is goingdays or years aheadI think I speak for most of our vessel operators when I say that we are looking forward to the to take a diff erent course depending on wherewhen revenues allowdays or years ahead when revenues allow us to you operate, your market base, and varyingchange our focus from business survival to long local health mandates and restrictions.Alongus to change our focusrange planning and expansion.We are anxious this path we are going to most certainly havefrom business survival toto return to the forecasts we had at the end of places where we need to rely on each other as2019 that allowed us to consider new tours, well as PVA staffto identify challenges, sharelong range planning andexpand our marketing, research new reservation knowledge, and utilize PVA resources. expansion. systems,refresh,remodel,orrepowerour Onecommonconcernbeingidentifi edbyvessels, plan for new vessel construction, and members as they ramp up for summer or planeven consider alternate technology for power.to reopen their doors is connected to fi nding and training staff .Many ofThis issue of FOGHORN focuses on shipbuilding.It is a perfect time for us us will be challenged with hiring and training a higher number of newto pause and thank all of our associate members who supply the products, coworkers than ever before.PVA cannot necessarily assist us in the fi rstideas, and ingenuity needed to make our boats and businesses run. It is the stage of this process, but please remember that PVA has a host of resourcesknowledge that our associates bring to the PVA family that creates a strong available to you to assist with training and orientating staffon the PVAbase allowing us to operate with the newest technology and resources. website at www.passengervessel.com. These include: PVA is here to support you and your business as we start to rebuild.Please PVAsLearningManagementSystems:Thisonlinetrainingreach out to the PVA Board or staffat any time with questions, concerns, or platform covers topics such as Health and Safety, Basic Fire Fighting,ideas.We are stronger together and need your guidance to ensure that our Life Saving Equipment, Line Handling, Personal Safety, Preventingindustry emerges successfully. Slips, Trips and Falls, and TSA security training.You can customizeWishing you all a safe and healthy business recovery. how you use the online sessions by electing to have your crew review specifi c and/or all topics. If youve misplaced your PVA company login, please contact the PVA staff .PVAs Coronavirus Reopening Guidelines. Training tools you can download include: Colleen Stephens, PVAs Employee Handbook that contains sample policies andPresidentguidelines for employees. LETTER FROM THE PRESIDENT 4 FOGHORN'