b'I n todays ever-evolving economic landscape, businesses are facing a unique set of challenges. Risingoperationalcosts,shiftingcustomerexpectations,andtighterconsumerbudgets are forcing organizations to rethink how they deliver value. While many companies double down on external customer satisfaction, theres a critical piece of the puzzle that often gets over-looked: the internal customerour employees.9 NOVEMBER 2025One of Washington State Ferries many programs to connect with the mariners of tomorrow is Classroom on the Water where ten students from a local high school spend two weeks at the operation to gain real-world skills and learn about career opportunities in maritime.'