b'OFFICIAL PUBLICATION OF THE PASSENGER VESSEL ASSOCIATIONPRESIDENTOCTOBER 2023 Human Resources VOL. 22, NO. 9Jim Swindler, Golden Gate Bridge,Highway and Transportation District,San Francisco, Calif.VICE PRESIDENT Patrick Murphy, Blue and Gold Fleet,San Francisco, Calif.SECRETARY/TREASURERFeaturesSteve Jones, Gateway Clipper Fleet,Pittsburgh, Pa. 8Investing in Employees: BOARD MEMBERS Chris Anglin, Cross Sound Ferry, How Employers CanNew London, Conn. Support Credentialing to Ben Bernstein, BB Riverboats, Newport, Ky. Increase RetentionFrom costs to test requirementsErik Bombard, Catalina Express,San Pedro, Calif. to forms, navigating the pathJed Dixon, North Carolina Departmentof TransportationFerry Division, to a merchant mariner credentialManns Harbor, N.C. can be daunting. Companies canCarol Hill, Dry Tortugas National Park Ferry,help employees get theirKey West, Fla. About the Covercredential and simultaneously FindingwaystokeepstaffJohn Lake, Hornblower, Alexandria, Va. expand their workforce.returning every season has been Sarah Pennington, Classic Harbor Line, key to the success of Capn Fishs New York, N.Y. 16Cruises. Story on page 16. / Photo Rising With the Tide: Hoyt Purinton, Washington Island Ferry Line,Washington Island, Wis. Core Principles of Staffcourtesy of Capn Fishs Cruises.Andrew Sargis, Wendella Sightseeing Boats,Recruitment and RetentionChicago, Ill. at Capn Fishs CruisesASSOCIATE MEMBER REPRESENTATIVES Rob McMahon, Pinnacle Marine Corporation, ThedynamicsofstaffingaseasonalStoddard, Wis. operation has taught the team atJeff Sherman, mtu America, Novi, Mich. Capn Fishs Cruises how to shape their PVA PAST PRESIDENTScompany culture to make it a placeColleen Stephens, Stan Stephens Glacier thatstaffandcrewreturntoeveryyear. Columnsand Wildlife Cruises, Valdez, AlaskaBob Bijur, Island Queen Cruises, Miami, Fla. 22Elevating Skill Assessment in the 4Presidents LetterEXECUTIVE DIRECTOR John R. Groundwater Maritime Industry: The Path to a7Executive Directors LetterSENIOR LEGISLATIVE ADVISORSafer and More Skilled Workforce 28Legislative ReportEdmund Welch 30Safety Matters Utilize skill assessment to measure how LEGISLATIVE DIRECTOR Richard Patch effectiveyourtrainingis,identifygaps, 32U.S. Coast GuardREGULATORY AFFAIRS CONSULTANTand customize your training to focus it34Member News Peter Lauridsen where and how its most needed.42NewswireDIRECTOR OF FINANCE Leslie Kagarise 50Advertisers IndexDIRECTOR OF REGULATORY AFFAIRSAND RISK MANAGEMENT Eric ChristensenGENERAL COUNSEL Steven Bers, Whiteford, Taylor and PrestonDIRECTOR OF MARKETINGAND COMMUNICATIONS Katie Hill FOGHORN is published monthly except combined January/February by theEDITORIAL OFFICESPassenger Vessel Association (PVA)103 Oronoco Street, Suite 200, Alexandria, Va., 22314Managing Editor: Sarah FerrettiSend address changes to FOGHORN at pvainfo@passengervessel.com.sarah@passengervessel.comCopyright 2023 by the Passenger Vessel Association. All rights reserved. No part of this571-388-7752 publication may be reproduced without the written consent of the Passenger Vessel Association.PASSENGER VESSEL ASSOCIATION PVAINFO@PASSENGERVESSEL.COMPHONE: 703-518-5005FAX: 703-518-5151'