b'Continued from page 7: Letter from the Executive DirectorAT THE HELM andlearningopportunitiesforcom- Safety and Security Committee hasSafety and Securitymittee members. Contact Zack Reeddeveloped a wide range of programsEmergencypreparedness,riskman-at zack@ballyhooboats.com. andguidelinesthatareimmedi- agement,andsecurityprotocolsfor atelyavailabletoassistmembersinpassenger vessels.TAKE ADVANTAGE OF PVAStraining their crew. These resources CREW TRAINING RESOURCES covernumeroustopicsdesignedtoRegulatory ComplianceTrainingmarinecrewisessentialenhancesafety,compliance,andTrainingalignedwithbothU.S. forensuringefficiency,safety,andoperationalefficiency.SomekeyCoast Guard regulations and industry overall operational success. The PVAareas include: standards.Crew Management Leadershipdevelopment,communi-cation skills, and crisis management.Customer Service Bestpractices,crowdmanagement, and handling special needs passengers.Go to Member Resources on the PVA site to access these crew training tools.PVA GREEN WATERS PROGRAM ThePVAGreenWATERSProgram isavoluntaryprogramdesignedto help members adopt environmentally friendly practices without financial or operational strain. PVA has developed amanualthatwillefficientlyguide you through this program. Using case studiesthataretailoredspecifically tothepassengervesselindustry,this manual document allows operators to quickly understand how environmen-tallyfriendlypracticescanbeeasily and cost-effectively adopted. The man-ual will also help members understand the positive impact that such practices have upon public opinion. Here is why joining the PVA Green WATERS Pro-gram can be beneficial to you:FOGHORN 54'