b'MEMBER NEWSU.S. COAST GUARD Important Information for Mariners Contacting the Customer Service CenterW e understand that contact- is open 8:00 a.m. to 4:30 p.m. ET,3.Check Your Application Statusing the National MaritimeMonday through Friday. Online: Save time by usingCenter (NMC) CustomerThe NMC phone number isthe check your status tool onService Center (CSC) can sometimes1-888-IASKNMC (427-5662). our website. This feature allowsbe challenging, especially during peakyou to verify the status of yourhours.Tobetterassistyou,weoffer2. Use Live Chat: Our live chat is application instantly, without several alternatives: a faster alternative to calling. needing to call in.This service connects you with1.Call Early in the Morning: our support team quickly and4.Credential Verification Tool:The CSC experiences its busiestefficiently. Additionally, ourIf you need to verify the validity times around midday. To avoidchatbot can assist with manyof your credential, use our online longer wait times, we recommendinquiries, providing immediatecredential verification tool.calling early in the morning whenanswers without the need to waitThis quick and easy-to-use resource phone lines are less busy. The CSCfor a representative. provides immediate confirmation of your credentials status.5.Email for Status and Questions: If you are unable to reach us by phone, you can also e-mail us fora status update or questions atIASKNMC@uscg.mil. Be sure to include your full name, mariner reference number, and any relevant details to help avoid delays in processing your request. Note, processing times at the NMC vary based on e-mail volume.We hope these options make it easier for you to get the assistance you need. Thankyouforyourunderstanding and cooperation.FOGHORN 40'