b'All employees received years ago with the building blocks without even knowing FOGHORN FOCUS they were actually key features of an SMS. Our system was initial SMS familiarizationbuilt with a heavy focus on maintenance. I think any opera-tion can benefit from better maintenance issue tracking and as part of their initial its a great place to start. This is where you catch things that end up in the broken position well before it causes an injury training and onboarding. or loss of revenue. As time went on and our understanding SMS training continues of Flagship [PVAs Flagship SMS] evolved, we realized that issue tracking wasnt only for maintenance of machines but to be coordinated for every aspect of what we do from incidents, occurrences, through period trainingsperformance, and overall health of the operation. One of the most valuable custom components of our sys-and safety meetings.tem is our weekly supervisors safety meeting. This is for management, captains, and shore side dock supervisors. In STATEN ISLAND FERRY this we cover every incident that occurred over the previous week from bee stings to unexpected generator shutdowns. This meeting really solidifies our commitment to lessons staff to include maintenance and repair, human resourceslearnedandopportunitiesforimprovement.Itisano and administration; as well as continual improvement, safeblame meeting where we walk through the details of the working practices and document control.event and ask ourselves what could we do or have done differently? What changes do we have to make, if any, to Wendella Sightseeing Boats prevent further occurrences? I feel like this meeting is crit-In some ways it is, but as it has evolved, we organically grewical to successful buy-in from the supervisors and it clears into all of the functional elements of an SMS. We startedthe ambiguity created from lack of first-hand knowledge FOGHORN 26'