b' Culture refresh. Revisit your culture leverage your culture to achieve the right time on their hands. Thats thewhich has taken a hit over the past two goals. Disney believes two-thirds of all balance of quality vs. cost that weseasons. Culture and growth were the positions should be fi lled internally. This grapple with every day. Anyone whos reason so many stayed with us; double is a good starting point as some positions,taken Disneys backstage tour willdown on those eff orts and bring fun back like IT or marketing creative, can benefi t be struck by the noticeable diff erenceto your organization.from outside learning and bring a between the pristine parks and thefresh perspective.not-so-sparkling facilities. TheCrew conversations. Listen to your staff . Marines believe you get what youA record number of people joined theMAKE YOUR BOATS GLISTENinspect, and regular management Great Resignation to change industries,If a guest sees rust during boarding, they will inspections of our vessels andfunctions, commutes, or to remove basicsubconsciouslywonderaboutyoursafety facilities, graded by senior leadership,work irritants. Our staffhave an preparation or meal quality. Digging deeper yield results.extraordinary number of options andinto maintenance schedules will ensure overallfl exibility available to them. Be creativereadiness and customer satisfaction.Maintenance software systems. Useandbuild a win-win for you and one. Those old three-by-fi ve cardsyour staff .Equipment refurbishes. Many operators prevent visibility into results. In aduring the past year have focused on their software system, you can load inHigh performers. Figure out who can equipment and made it look awesome. milestones, get automatic emailtake on more responsibility. Give them Others have deferred exterior painting or reminders, and generate digestiblea project with good guidance, meet deck refurbishes or have tired dining and highly visible reports. While thisfrequently to mentor and listen, and see rooms. Land-based restaurants have takes some upfront time investment, who rises to the top. Your personal become our new standards with their you will sleep well at night. interest absolutely makes a diff erence. wow and social-media friendlyinteriors. Most guests wont wantCongratulationsonsurvivingthepastInternal promotions. Be committed to take selfi es with a decade old dcor.two seasons. Use this winter to assess yourto them. It seemed like every timedigital transformation, build your futurewe brought in outsiders, they wanted Behind-the-scenes maintenance. A friendbench, and make your hardware glisten.to change our business processes and ofmine believed a shining engine room2022 must be easier than the last two years. expectations. Internal people intuitively meant that crew captains had too much PRECISE 360 PROPULSION EXCEED GLOBAL EMISSIONS STANDARDS PLUS FULL AUXILIARY POWEROperate a lightweight vessel equipped with hybrid or electric engines. Reduce your operating and maintenance costs. Minimize your environmental impact. BUILD A CARBON FIBER FERRYTwin Disc Marine Control Drives (MCDs) allow variable propellerMARINE speedfrom full engine output to slower than engine idlewhileCONTROL splitting main engine power to drive FiFi pumps or other auxiliaryDRIVEequipment. The MCD-2000/4000/5000 series covers extended diesel power requirements from 1680 kW (2280 HP) to 5250 kW (7130 HP) with heat dissipation capabilities up to 450 kW (610 HP).And our Veth Z-drives provide 360 thrust for optimal vessel maneuverability and positioning.If you want the ultimate in slow-speed maneuverability, highly accurate positioning and simultaneous, full-firefighting capability, specify Twin Disc and Veth Propulsion on your next tug build.VETHFor expert engineering assistance to assure your optimal product specificationsZ-DRIVEand performance, contact Klaus@TwinDisc.com.Learn about Americas only carbon T- and K-Class ferry builder:www.ARCADIA-ALLIANCE.comNOVEMBER 2021 33 BUSINESS MATTERS'